Privacy Policy

Last Updated: June 29, 2026

At Ma Sarada Hospital, accessible from Konnagar, Hooghly, West Bengal, one of our main priorities is the privacy of our patients and website visitors. This Privacy Policy document contains types of information that is collected and recorded by Ma Sarada Hospital and how we use it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you book an appointment, submit an enquiry, apply for a career opening, or register for OPD slots. This information may include:

  • Full Name, Gender, Date of Birth
  • Mobile Number, Email Address, Mailing Address
  • Medical reasons for appointment, brief case histories, clinical logs
  • Uploaded resumes, academic records, and career information

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Register and manage your clinical consultations and OPD schedules
  • Send booking confirmations, PDF receipt receipts, and verification OTP codes
  • Improve, personalize, and expand our hospital website functionality
  • Address emergency bookings, ambulance transit calls, and support queries
  • Process job applications and resumes securely outside the root directories

3. Database Security

We implement industry-standard database encryption, transaction rollbacks, session validations, and brute-force lockout protections to safeguard your data. Hashed passwords prevent unauthorized access to staff portals, and files like patient resumes are stored outside the public document root to block directory traversal attacks.

4. Third-Party Sharing

We do not sell, trade, or transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, serving patient portals, or validating insurance TPAs, as long as those parties agree to keep this information confidential.

5. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@masaradahospital.com.